Payment Policy
For all bookings with Taste the Tropics Tours and Transportation, a 30% deposit of the total amount is required to secure your reservation, paid by Paypal or Zelle. The remaining balance must be paid upon arrival to the driver or tour guide at the specified meeting location, including a resort, villa, Airbnb, airport, or any other designated point.
The remaining payments can be made through cash, PayPal, or Zelle, ensuring flexibility and convenience for our customers.
Cancellation Policy
To accommodate changes in travel plans, we offer the following cancellation policy:
- Cancellations made 96 hours (4 days) or more before the scheduled tour or service will not incur any cancellation fee. Full deposit refunds will be provided.
- Cancellations made less than 96 hours but more than 72 hours before the scheduled time will be subject to a 50% cancellation fee. This means only half of the deposit will be refunded.
- Cancellations made within 48 hours of the scheduled service or on the same day of the booking will attract a 100% cancellation fee, resulting in no deposit refund.
To process a cancellation and qualify for a refund, clients must submit their cancellation request in writing to Taste The Tropics Tours and Transportation within the specified timeframes.
By booking with us, you agree to these terms designed to ensure a fair and clear understanding of our payment and cancellation processes.